As Patient Services Coordinator, Kathleen Lyngaard is the friendly face behind scheduling your PHA Wellness appointments. Learn more about her background, what she loves about PHA, and her interests in today’s PHA Staff Highlight!
Why did you become a administrative assistant?
My degree is in Mass Communication with a Communication Studies minor. I started my career in advertising, but quickly changed courses to things like mortgage banking and later, birth doula work. While I enjoyed being a birth and postpartum doula, the schedule was hard to manage as a mom, so I began working part-time at the front desk of a chiropractic office. I found I really enjoyed that type of work, dealing with people in need, and felt like I was good at it!
If you could visit any place in the world, where would it be & why?
My senior year of high school, I became friends with a foreign exchange student named Caroline from New Zealand. Ever since then, it’s been my dream to visit New Zealand! It sounds gorgeous and a lovely place to visit!
What do your clients or coworkers love/appreciate about you?
I think my coworkers and our clients appreciate my responsiveness and communication. I always try to explain things clearly to our clients, and follow-up as much as needed so everyone can get what they need!
What is one of the latest good books or podcasts you’ve read or listened to?
I listen to a ton of podcasts – mostly true crime, comedy, and some movie-related podcasts. I recently binged The Telepathy Tapes and really enjoyed it. Also, Radiolab is always a fun an interesting listen.
What do you like best about working with PHA?
I LOVE my coworkers! We make an amazing team, all working together. I also really enjoy working with our providers; everyone is delightful to interact with. Finally, I love that I can bring in my doula training, working with perinatal clients who might be looking for support.
Is there anything else you’d like to share?
If anyone wants to talk about documentaries, I’m your gal. I’m a big fan and watch just about any documentary that comes out!
Find Support at PHA Today!
Reach out today to Kathleen today and schedule your first session!
Brenda is the Patient Services Administrator at PHA Wellness.